Um, what?

Just got this text from O2, the company which provides both my mobile phone service and internet connection:

We’re happy to tell you that your tariff New Allowance will offer browsing as well as text at £15 starts on 09/04/2011.

I rely on this company for much of my ability to communicate with the world. The fact they can’t make their website run properly or compose intelligible automated messages to their customers: this does not inspire confidence.

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